Support Center

Find answers to your questions and get the help you need

Frequently Asked Questions

Quick answers to common questions

How do I set up my Sublinur Ring?

How long does the battery last?

Is the ring waterproof?

User Manuals & Guides

Download comprehensive documentation

Quick Start Guide

Get started in minutes with this essential guide

PDF 2.5 MB EN, AR, ZH
Download

Complete User Manual

Comprehensive guide covering all features

PDF 8.3 MB EN, AR, ZH
Download

Video Tutorials

Learn visually with our step-by-step videos

Unboxing & First Setup

Complete walkthrough of unboxing and initial setup process

5:30 12.5K

Warranty Information

All Sublinur Smart Rings come with a comprehensive 2-year manufacturer's warranty covering defects in materials and workmanship. This warranty ensures your peace of mind and demonstrates our commitment to quality.

What's Covered:

  • Manufacturing defects and material flaws
  • Battery performance issues (below 80% capacity)

Not Covered:

  • Physical damage from accidents or misuse

Can I customize prayer times?

What sizes are available?

What is your return policy?

User Manuals & Guides

Download comprehensive documentation

Quick Start Guide

Get started in minutes with this essential guide

PDF 2.5 MB EN, AR, ZH
Download

Complete User Manual

Comprehensive guide covering all features

PDF 8.3 MB EN, AR, ZH
Download

Troubleshooting Guide

Solutions to common technical issues

PDF 1.8 MB EN, AR, ZH
Download

Video Tutorials

Learn visually with our step-by-step videos

Unboxing & First Setup

Complete walkthrough of unboxing and initial setup process

5:30 12.5K

Configuring Prayer Times

How to customize prayer times and notifications

8:15 18.2K

Using Digital Tasbeeh

Master the tasbeeh counter and dhikr tracking features

6:45 15.8K

Warranty Information

All Sublinur Smart Rings come with a comprehensive 2-year manufacturer's warranty covering defects in materials and workmanship. This warranty ensures your peace of mind and demonstrates our commitment to quality.

What's Covered:

  • Manufacturing defects and material flaws
  • Battery performance issues (below 80% capacity)
  • Connectivity and sensor malfunctions
  • Charging system failures

Not Covered:

  • Physical damage from accidents or misuse
  • Normal wear and tear, scratches, or cosmetic damage
  • Unauthorized repairs or modifications